Complete Checks In The Mobile App

This is the detailed procedure for Operators and supervisors completing checks on the shop floor. For a short shift reference, see the Operator Quick Guide.

Before You Start

• Install the mobile app from the App Store or Google Play.
• Sign in and select the correct factory.
• Connect to Wi-Fi or mobile data. Continual requires an active connection to load due work and submit results.

Start A Check Session

1. Open the mobile app and confirm you are in the correct factory.
2. Tap Complete checks from the Home screen or open the Checks tab.
3. Select a Line or Group, then select a machine.
4. Tap Start to begin the next due check, or use Start CILs / Start Centrelines to work through just one check type.

Trigger Manual Checks

Some checks are configured as Manual — they don't run on a schedule and won't appear as due on their own. If a machine has active manual checks, a Trigger manual checks button appears on the machine screen. Tap it to make every manual check on that machine due and completable now.

Triggering is safe to tap more than once: if the manual checks are already due and waiting to be completed, tapping again does not create duplicates — you'll see a note that they're already due.

The trigger applies to every active manual check on that machine. See Manually Triggered Checks for configuration, reporting behaviour, limitations, and troubleshooting.

Complete A Check

1. Review the check instructions and any reference media.
2. Enter the required response.
3. Add notes or photo evidence if required.
4. Submit to move to the next check.

Common response types include pass/fail, numeric values, selections, text, and photo-only checks.

Response	What to do
Pass / Fail	Select the result that matches what you observed.
Number or range	Enter the measured value; Continual compares it with the configured target.
Selection	Choose the observed option from the list.
Text	Enter the requested label, code, or observation.
Photo	Capture or upload the required evidence.

Skip A Check

If a check cannot be completed, use Skip Check and record the reason. Skipped checks appear in reporting as skipped.

Time Tracking

The platform automatically records how long each check takes to complete — from when the operator taps Start to when they submit the result. No action is required; timing happens in the background.

This data is surfaced on the check definition page (median and distribution of completion times) and in the Analytics -> Insights -> Completion section of the portal, including CSV exports with time spent per instance.

After Completion

When all due checks are complete, return to the machine, Line, or Group list. Due counts update automatically.

Expected result: The due count decreases and the submitted result appears in Operations -> Checks -> Activity in the portal.

Troubleshooting

• If no checks are due, confirm the correct Line or Group and machine are selected.
• If data looks stale, pull to refresh or re-open the machine screen.
• If you see an offline warning, reconnect before submitting. Do not assume an unsubmitted result has been recorded.

See Troubleshooting for additional checks or Contact Support if the issue continues.

Related Pages

• Operator Quick Guide
• Manually Triggered Checks
• Actions
• Metrics Glossary